Category Archives: Retail

“Nice” Online Communities and Data-Driven Shopping

In this podcast, Cathi Bond talks about the Adobe Experience Manager, which uses aggregated data to give retailers the inside track on what a customer might be interested in. Read more at PSFK. Nora Young talks about Imzy, a new online community (currently in private beta) that has strategies to try to make sure it is a "nice" place (via Ars Technica). Is bad behaviour something that can be solved by strategies and design, or are some people always going to be bad actors? [iframe style="border:none" src="http://html5-player.libsyn.com/embed/episode/id/4453796/height/100/width/480/thumbnail/no/render-playlist/no/theme/standard" height="100" width="480" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen] Download MP3

Future of Retail: Digital, Flexible, Trust-Based

This time, Nora Young and Cathi Bond are talking shopping. Cathi Bond looks at this profile of retail design company, The Science Project. It seems to take a page from user experience design to create a shopping experience that's data-driven, supported by digital, and very flexible. Nora mentions Frank and Oak's approach to offering a number of experiences in-store besides shopping. Meanwhile, Nora talks about a convenience store in the isolated Swedish town of Viken, which is unstaffed (via Springwise). It operates through a combination of an app which unlocks the door, monthly billing and trust (plus security measures!). Nora and Cathi chat about the trust economy. [iframe style="border:none" src="http://html5-player.libsyn.com/embed/episode/id/4305656/height/100/width/480/thumbnail/no/render-playlist/no/theme/standard" height="100" width="480" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen] Download MP3